Privacy Policy

I value the careful handling of your data and I am committed to protecting your privacy. I collect, use and disclose your personal information only within my services. Below you can read more about how I process personal information and how you can access your personal files.

Data Collection when using calendly:

When scheduling a first appointment through Calendly, we collect and process the following necessary information: Your name, Contact details (email address, phone number).

I solely use this information for the purpose of scheduling your initial appointment and ensuring the smooth coordination of our services.

Once your first appointment has been scheduled, I retain your data for a limited period necessary to complete the appointment process. However, if you decide not to proceed with further sessions or services, your data will be promptly and securely discarded within a reasonable timeframe, in compliance with GDPR guidelines.  Your data will only be accessed and used by the therapist.

Client Rights:

You have certain rights regarding your personal data under GDPR regulations as a client. These rights include the right to access, rectify, and erase your data and the right to object to its processing. If you wish to exercise any of these rights or have any concerns about the use of your data, please contact me via contact@biancafaur.com

The website: 

The website www.biancafaur.com does not gather any information about you through any means. No tracking cookies, marketing cookies, or any other cookies are utilized. Your visit information is not retained or stored.

Your file:

The law obliges psychologists to keep a file. This file contains data that are necessary to provide good care. The law requires me to keep the files for fifteen years.

Your rights: 

As a client, you have the right to access or obtain a copy of the information recorded in your file. If you find any factual inaccuracies in the file, you can ask me to correct or supplement this information. If you disagree with the information included in the file, you can request me to add your own statement (your opinion) to the file. You also have the right to request me to destroy (parts of) your file. In principle, I will comply with your requests. Only if I believe that the interests of others, such as your partner or children, would be harmed, we may (partially) reject your request.

Confidentiality: 

As psychologists, we have a duty of confidentiality. This means that we only discuss your case with others if we have your explicit consent. Only in exceptional cases does the law grant us the right to provide information without your consent. In such cases, we generally contact you first to discuss this provision of communication with you.

Bianca Faur Therapy, Lid NIP (lidnr: 232189)
Warmoesstraat 69, 8021BX
Zwolle, the Netherlands

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