I value the careful handling of your data and I am committed to protecting your privacy. I collect, use and disclose your personal information only within my services. Below you can read more about how I process personal information and how you can access your personal files.

This data is solely used for the purpose of scheduling your appointment and coordinating
the delivery of therapeutic services.
If you choose not to proceed with services after your initial consultation, your personal data
will be securely deleted within a reasonable timeframe. If services do continue, your data
may be retained only as necessary for the provision of care and administrative obligations.
Access to this information is strictly limited to the therapist (Bianca Faur) and is never
shared with third parties.

2. Website and Cookies
My website www.biancafaur.com uses Google Analytics and Google Tag Manager to collect
anonymized data about user interactions. This includes:
- Pages visited
- Time spent on site
- Browser type and device
- Referring site
These tools help me improve the website’s functionality and user experience. No personally
identifiable information is collected unless you voluntarily provide it (e.g., through
Calendly).
Upon visiting the site, a cookie consent banner allows you to accept or decline the use of
tracking cookies, in line with GDPR and ePrivacy regulations.

3. Legal Record-Keeping (Client Files)

As required by Dutch healthcare law, a client file is maintained for therapeutic purposes.
This file includes essential data required to deliver quality psychological care and must
legally be retained for 15 years.

4. Your Rights Under GDPR
You have the right to:
- Access the personal data I hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where applicable
- Object to or restrict processing of your data
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact me directly at:contact@biancafaur.com

5. Confidentiality
As a registered psychologist and member of the NIP (Lidnr: 232189), I adhere to strict
confidentiality rules. Information about your case will never be shared without your explicit
written consent, unless legally required to do so. In such cases, I will inform you beforehand
whenever possible.

Contact Information
Bianca Faur Therapy
Lid NIP (lidnr: 232189)
Warmoesstraat 69, 8021BX
Zwolle, the Netherlands
contact@biancafaur.com

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